SAE is ranked #1
in learner engagement
and student support.
(QILT independent survey).
SAE’s Technical Department are on hand to assist you with the use of specialist equipment and facilities and provide technical advice. On campus IT support and access to a 24/7 IT service desk will ensure you’ve always got IT help on hand.
Our support services
At any stage of your learning and student life journey with SAE, Student Services Officers (SSOs) are available to support you with advice or information relating to:
- Enrolment or changes to your enrolment
- Recognition of Prior Learning (RPL)
- Orientation
- Academic Progression
- International student visa and Overseas Student Health Cover (OSHC) enquiries
- Local campus activities
- Student Policies, Procedures and Forms
- Graduation
- Any other enquiry you may have
ADELAIDE
T: 08 8215 7800
BRISBANE
Stephanie Carfoot, Venu Dholakia, Patrick Feagan, Marcus Bishop and Natasha Stasikowska
T: 07 3850 2000
BYRON BAY
Toni Lunavich and Catherine McDouall
T: 02 6639 6000
MELBOURNE
Gabrielle Potocnik, Ted Banova, Reshma Pierre Manuel and Paris Lieshout
T: 03 8632 3400
PERTH
Helda Vankeirsbilck and Sajini Akuratiya
T: 08 6217 4100
SYDNEY
Denise Shimess, Rita Madik and Zac Chrysostomou
T: 02 8241 5200
Student Support Advisors (SSAs) support student wellbeing and academic success. SSAs are located at every SAE campus and are a free service for all students.
They can help with:
- flexible arrangements for students with disabilities
- welfare concerns such as accommodation
- learning support and study issues
- assistance for international students
- making complaints or reporting incidents of sexual harassment and assault
- referrals to other staff in SAE and to community support services SSAs can also assist with crisis situations.
To book an appointment directly with the Student Services Advisor on your campus contact:
ADELAIDE
Student Services Advisor
T: 08 8215 7802
BRISBANE
Student Services Advisor
Crystal Graham
T: 07 3017 4366
BYRON BAY
Student Services Advisor
Michael Vaccaro
T: 02 6639 6007
MELBOURNE
Student Services Advisors
Georgie Douglas & Will Centurion
T: 03 8632 3425
PERTH
Student Services Advisor
Craig Carpenter
T: 08 6217 4118
SYDNEY
Student Services Advisor
Syeda Rahman
T: 02 82415310
Student Counsellors are available to assist students with personal issues or circumstances that might affect wellbeing and study. This is a free, short term and confidential service.
Student Counsellors at SAE are on placement in their final stage of study and are closely and regularly supervised by experienced and qualified SAE counselling staff.
The Counselling Service can assist students with a variety of issues such as grief and loss, trauma and crisis, relationship issues, self-esteem and identity, stress, depression, anxiety and other mental health concerns. All SAE students are welcome to use the Counselling Service.
The National Manager, Counselling and Wellbeing also provides short term counselling to students by arrangement. To book a confidential appointment please email the counsellors on your campus.
BRISBANE
BYRON BAY
MELBOURNE
PERTH
SYDNEY
Australia wide crisis and support 24/7
- Lifeline – 13 11 14
- Domestic Violence crisis line – 1800 656 463
- Diverse Voices – 1800 184 527
- Sexual assault – 1800RESPECT
For immediate crisis intervention when life may be in danger, call 000 or go to your local hospital emergency department.
For more information contact Sarah Forman, National Manager, Counselling and Wellbeing s.forman@sae.edu
SAE is committed to providing support for students with a disability, injury, mental health or medical condition. Register for support and meet with one of our Student Services Advisors to discuss your options. We require early notification in order to best assist you with adjustments to your studies. You can help us with designing support for you by providing any professional advice from accredited practitioners, e.g. doctors or other medical professionals, during the application or enrolment process.
Find out more about SAE’s disability support.
Our Technical Department team members are on hand to assist you with the use of specialist facilities and equipment
IT staff provide email, web, and network support. A 24/7 service desk is available to all SAE students to provide support both on and off-campus.
Students may access this service either directly on campus via Student Services or via the 24/7 email address: service.desk@navitas.com
